novarumPrivacy, in plain language.
We ask for project information so we can review your request, prepare a quote, and carry out the work you approve.
Last updated: November 13, 2026
What you provide
When you use the digitizing request form, you may provide your name, email, business name, artwork, garment and fabric details, machine information, and project notes. Do not submit payment card information or unrelated sensitive personal information in the form.
How we use it
We use the information to evaluate the request, ask follow-up questions, prepare an internal feasibility review or draft, quote the work, and deliver approved services. Internal automated processing may assist with those tasks; a person reviews production decisions and final delivery.
Services involved
The request form is part of this website. Your answers and artwork are sent to Novarum’s intake service on Cloudflare and kept in private storage there; the job queue records only a request identifier and status. A notification containing your answers, but not your artwork, is emailed to Novarum. Automated processing on Novarum’s own workstation then retrieves the request and may use OpenAI services to prepare an internal feasibility review or draft; a person reviews that work before any quote or delivery. The website is hosted by Cloudflare. These providers may process information under their own terms and privacy notices.
Requests sent before November 2026 used a form hosted by Tally. Those submissions were also recorded in Google Sheets, and notifications were sent to our Slack workspace through Zapier.
Artwork and access
Submit only artwork you have permission to use. We limit access to order information and original files to people and services needed to handle the request. We do not use client artwork or logos in public marketing without permission.
Questions or deletion requests
Contact hello@novarum.io to ask about information associated with your request or request deletion, subject to records we need to retain for an active order or legal obligation. Email sent to that address is forwarded to a Microsoft Outlook mailbox.
External links
Links to other sites leave Novarum’s website. Review those services’ privacy information before using them.